Effective Date: April 9, 2025

Welcome to Day Counter. This Privacy Policy outlines how we collect, use, and protect your personal information when you use https://getdaycounter.com and our associated services, including our Chrome Extension and any paid features (collectively, the “Service”). Day Counter is operated by Sidewave Digital Inc. ("Company", "we", "our", or "us").

This policy applies to your use of both the web application and the Chrome Extension. By using the Service in either form, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

A. Personal Information You Provide

• Account Data: Email address, encrypted password, and profile preferences when registering an account.
• Support Requests: Information submitted through contact forms or email inquiries.
• Billing Information: Name and email associated with purchases, collected and stored by our payment processor.

B. Automatically Collected Data

• Device and Browser info such as operating system and browser type.
• Usage Data: Pages visited, time spent on site, referral sources, feature interactions within the extension and app.

This data is never linked to identifiable individuals and is processed in a privacy-first manner.

C. Analytics (via Plausible Analytics)

We use Plausible Analytics, a privacy-focused, GDPR-compliant service that does not use cookies or collect any personal data. All analytics data is aggregated and anonymized. No personally identifiable information (PII) is tracked or stored. This includes both website usage and limited, non-personal aggregate data related to the Chrome Extension.

2. Payments and Financial Information

We use Lemon Squeezy as our payment processor. All billing information is collected, stored, and processed securely by Lemon Squeezy on our behalf. Lemon Squeezy is PCI-DSS compliant and acts as the Merchant of Record.

We do not have access to your full credit card number or payment details. Transactions are subject to Lemon Squeezy's Privacy Policy.

3. How We Use Your Information

We use your data only as needed to:

• Deliver and maintain the Service across both web and extension platforms
• Provide account functionality and user support
• Send important service and update notifications
• Monitor feature usage, optimize performance, and prevent abuse
• Meet legal and financial compliance requirements

We do not use your data for targeted advertising or third-party marketing purposes.

4. Data Sharing and Disclosure

We do not sell or rent your data. We only share it in the following limited scenarios:

• With trusted vendors (e.g., hosting, analytics, payment processing)
• If required by law or legal process
• In connection with a business transfer, such as a merger or acquisition

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

You may request deletion of your account at any time. Once deleted, all associated personal data is permanently removed or anonymized unless we are legally required to retain it.

6. Security

We implement encrypted communication (HTTPS), database-level security, and access control measures. However, no system is completely immune to breaches. You agree to use the Service at your own risk.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your data
• Request correction or deletion
• Object to certain processing
• File complaints with regulatory authorities

Email us at daycounter[at]sidewavedigital.com to exercise these rights.

8. Cookies and Tracking

We do not use cookies for tracking or advertising. Plausible Analytics does not use cookies. If we implement optional cookies for specific features, users will be notified and, where required, asked for consent.

9. Children's Privacy

The Service is not intended for individuals under 13. We do not knowingly collect information from children. If you believe such data has been collected, contact us immediately.

10. International Users

Your data may be stored or processed in the United States or other jurisdictions. By using the Service, you consent to such data transfers.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, data loss, or damages from third-party services or cyberattacks. You agree to indemnify and hold us harmless for claims arising from misuse or policy violations.

12. Changes to This Policy

We may update this policy periodically. Significant changes will be posted with a new effective date. Continued use of the Service means you accept the changes.

13. Contact Us

Questions? Contact us by email at daycounter[at]sidewavedigital.com